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Edit a Mobile ID user

You can edit all the data of a user whose status is Active or Invitation sent.

For projects with many users and frequent data changes, you may want to set up Auto-sync instead.

To edit a user:

  1. Log in to your admin account in Mobile ID Manager.

  2. If you have multiple projects, make sure the desired one is open.

    How do I switch projects?

    Click the arrow next to the project name at the top.

    Switch projects in BALTECH Mobile ID Manager

  3. In the Users section, click 3 dots vertical icon > Edit at the right of the user.

    Edit user menu item in BALTECH Mobile ID Manager

  4. Edit the user data as needed.

    Screenshot: Edit a user in BALTECH Mobile ID Manager

What happens next?

This depends on the status the user last had.

Status Effect
Invitation sent/Invitation expired If you've changed the e-mail address, a new invitation is sent immediately to this address.
Resend invitation pending If you've changed the e-mail address, the pending invitation will be sent to this address.
Active If you've changed the ID, the ID of the user's active app will be updated. This may take up to 24 hours.
Offline If you've changed the ID, the ID of the user's active app will be updated once the phone goes back online. This may take up to 24 hours from the moment the phone goes back online.
Reset Changes are only saved in Mobile ID Manager.
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