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Set up readers for Mobile ID

To set up readers for Mobile ID, you need to:

  • Enable Mobile ID in the reader configuration
  • Update the reader firmware to 1100 v2.06 or above (for standard readers) or 1096 v3.01 (for print-management readers)

Prepare configuration

  1. Download the configuration component Autoread BALTECH Mobile ID.

  2. Open BALTECH ConfigEditor.
    If you haven't installed it yet, you can download it here as part of BALTECH ToolSuite.

  3. Create a configuration for your project.
    If you already have a configuration, create a new version.

  4. Click the Plus icon > Import... and select the component downloaded in step 1.

    Screenshot: Import button in BALTECH ConfigEditor

Do not include the Autoread All UIDs component

If you want to read physical cards as well, use the specific Autoread UID component for your card type(s) instead of Autoread All UIDs. Otherwise, the reader may respond repeatedly to the same phone (learn more).

Enter encryption key

In the configuration, you specify the encryption key from your Mobile ID account, so readers can communicate with your users' apps.

To enter the encryption key:

  1. Log in to your admin account in Mobile ID Manager.

  2. If you have multiple projects, make sure the desired one is open.

    How do I switch projects?

    Click the arrow next to the project name at the top.

    Switch projects in BALTECH Mobile ID Manager

  3. Go to Settings.

  4. Copy the Encryption key to the clipboard.

    Screenshot: Copy encryption key displayed in BALTECH Mobile ID Manager

  5. In ConfigEditor, paste they key into the Encryption Key field.

    Screenshot: Encryption key for a BALTECH Mobile ID project entered in the reader configuration

  6. Don't release & export the config yet - this will be done in the next step.

Package configuration with firmware

We recommend you package the configuration with the firmware. Thus, you can deploy them both in one go.

To package configuration with firmware:

  1. Download the appropriate firmware for your reader type:

  2. In Administrative Information, enable the option Package with Specific Firmware Version.

  3. Select the downloaded firmware file.

    Screenshot: Package Mobile ID firmware version with configuration in BALTECH ConfigEditor

  4. Release and export the configuration.
    You'll receive a BEC2 file with both the configuration and the firmware that you can deploy to readers.

Deploy configuration and firmware

Depending on your readers' current firmware, you have the following options to deploy the BEC2 file:

  • On standard readers with firmware versions below 1100 v2.00, use Wired Upload.
  • On standard readers with firmware version 1100 v2.00 or above, use Wired Upload or Wireless Upload.
  • On print-management readers, use Kofax Reader Maintainer.
Future firmware updates must be packaged with the configuration as well

As soon as the reader contains a configuration packaged with a firmware, you cannot upload a firmware file alone. To upload it, you need to create a new version of the configuration and package it with the BF2 file as described above. Otherwise, you'll need to factory-reset the reader when uploading the BF2 file and re-deploy the configuration afterwards.

Troubleshooting

It doesn't work as expected? Please find typical issues and solutions in our troubleshooting guide

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