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When to update the reader firmware

While it's usually not required to update the firmware of readers in the field, it does make sense if you want to use a new reader feature or the new version fixes a bug. Below, you'll learn how to check which version your readers currently have and if an update makes sense for you.

If you have a project for which only a specific firmware version is approved, please check back with us before updating the readers.

Find out current version

First, please check your reader's current firmware version with BALTECH ID-engine Explorer:

  1. Connect the reader to your computer.
  2. Open BALTECH ID-engine Explorer.
    If you haven't installed it yet, you can download it here as part of BALTECH ToolSuite.

  3. Click the reader, then click Select.

    • If several interfaces are shown for the reader, please select HID.
    • Connecting an Ethernet reader works when the reader is unconfigured or required permissions are granted in PKI Encryption and Authorization settings.

    Screenshot: Select a reader in BALTECH ID-engine Explorer

    At the bottom left of the screen, you can see the reader's firmware version.

    Screenshot: Find out reader firmware version in BALTECH ID-engine Explorer

Check for new versions

Once you know your current version, please check our firmware changelog for newer versions and see if they include the feature or bugfix you need:

You can download firmware files for all stable versions of our standard firmware.

Deploy update

Deployment options depend on the current firmware version of your readers. Please see our workflow overview for details.

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