Skip to content

Factory reset a reader

When you factory reset a reader, the following happens:

After the factory reset, you can deploy a new project configuration.

Supported interfaces

Currently, you can only reset readers that you can connect to a computer, e.g. via USB or Ethernet. If this isn't possible, we can, as a fallback, provide you with a reset configuration that you can deploy via ConfigCard or Wireless Upload. This reset configuration requires the following firmware:

  • 1100 v2.00 or above
  • Custom firmware originally created as of November 2021

For details, please get in touch with us.

Perform factory reset

  1. Connect the reader to your computer.

    I have an Ethernet reader.

    To work with BALTECH tools, an Ethernet reader must be unconfigured, or required permissions must be granted in PKI Authentication and Encryption settings.

  2. Open BALTECH ID-engine Explorer.
    If you haven't installed it yet, you can download it here as part of BALTECH ToolSuite.

  3. On the left, click Factory Reset and confirm.

    Screenshot: Factory Reset button in BALTECH ID-engine Explorer

    In the Basics section at the top, you'll see the info text No configuration deployed. Screenshot: BALTECH ID-engine Explorer shows reader with no configuration deployed