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BALTECH Mobile ID beta admin guide

With BALTECH Mobile ID, employees can use their smartphones, as an alternative to their physical ID cards, to open doors or use similar card-reading applications.

This documentation is for administrators who set up and manage the solution for a specific project.

BALTECH Mobile ID Manager and Mobile ID app

Use cases

BALTECH Mobile ID is typically used for access control, but you can also use it for any other application that is based on reading a certain number from a card, e.g. time & attendance or login. The setup always works the same.

Components & roles

Component Role Description
Mobile ID Manager
web application at mobile-id.baltech.de
Administrator Every project has currently 1 administrator. They set up and manage Mobile ID. Typically, this role is taken over by the integrator who sets up the access control solution, or by IT staff at the end customer.
Mobile ID app
Smartphone app, available in the App Store (during beta only for iOS)
Users Users are typically the employees of a company. They use the app to interact with card readers, e.g. to open doors. Users must be invited by the administrator.

Requirements

  • BALTECH readers with Bluetooth Low Energy (BLE) support
  • Smartphones:
    • iPhones 7 and above with Bluetooth enabled; tested with iOS 15 and above
    • Android support will be added for the official release

In addition, we recommend a physical ID card per user as a backup.

Setup

User management

Using the app

While the Mobile ID app is designed to be used without documentation, the following sections are for your reference as an administrator. They may be helpful when supporting users, or to get familiar with the app upfront.

Troubleshooting & support

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