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Troubleshooting BALTECH ID-engine Explorer

Connection issues

The reader I want to connect isn't shown in the Select a Reader dialog

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The reader is in use by another application, but I've closed all other BALTECH tools

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An Ethernet reader is no longer shown after a few minutes

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Read results issues

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More

Autoread works in ID-engine Explorer, but not in my test application

Details

Issue
When you switch from BALTECH ID-engine Explorer to your test application, Autoread mode is automatically disabled on the test reader.

Solution
Disconnect the reader from your computer when you're done in ID-engine Explorer, and then reconnect the reader to start testing in your test application.

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